Privacy Policy

Mia Mari is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

We may collect the following personal information:

Full name and surname
Contact details (email address, phone number)
Delivery and billing address
Payment information (processed securely via third-party payment gateways)
Order history and preferences

How We Use Your Information

Your personal information is used to:

Process and fulfil orders
Communicate with you regarding your orders
Provide customer support
Send marketing communications (only with your consent)
Improve our website and services

Sharing of Information

We only share your information with:

Payment service providers
Courier and logistics partners
Service providers necessary to operate our business

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Cookies

Our website uses cookies to improve user experience and for analytics purposes. You may disable cookies in your browser settings, however this may affect website functionality.

Your Rights in Terms of POPIA

You have the right to:

Access your personal information
Request correction or deletion of your personal information
Object to the processing of your personal information
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.